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‎02-03-2023 09:58 AM

HP Recommended
Product: HP ENVY - 13t-aq000 CTO
Operating System: Microsoft Windows 10 (64-bit)

My wireless network card for Envy 13t laptop isn't working. I decided to change my wireless network card with the card which I bought from Amazon. Before purchasing I checked the slot type and its compatibility which is Windows 10 for my laptop. It fits but my laptop doesn't turn on when I replaced with the new wireless network card. If I replaced back my old Wi-Fi network card, it let me turn my laptop on but obviously no Wi-Fi.

Can anyone let me know how and where to find the wireless network card for my laptop?

Thanks, in advance.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-03-2023 10:25 AM

HP Recommended

@SushilK 

 

Very interesting. I believe HP removed the Whitelist from around 2014-2015 and your machine was manufactured around 2019. The series only has one option for wifi card which is  Intel Wireless-AC 9560 802.11ac 2 × 2 Wi-Fi + Bluetooth 5.0  part #L22634-005. as mentioned on page 29 of the following manual

 

             http://h10032.www1.hp.com/ctg/Manual/c06271813.pdf

 

Please use the above mentioned card.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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3 REPLIES 3

‎02-03-2023 10:25 AM

HP Recommended

@SushilK 

 

Very interesting. I believe HP removed the Whitelist from around 2014-2015 and your machine was manufactured around 2019. The series only has one option for wifi card which is  Intel Wireless-AC 9560 802.11ac 2 × 2 Wi-Fi + Bluetooth 5.0  part #L22634-005. as mentioned on page 29 of the following manual

 

             http://h10032.www1.hp.com/ctg/Manual/c06271813.pdf

 

Please use the above mentioned card.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎02-03-2023 10:39 AM

HP Recommended

Thank you! I have ordered the same one you showed. Hope this will work..

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‎03-20-2023 11:03 AM

HP Recommended

Is there any next step after installing wireless network card? Do I need to download a driver and install it?

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