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‎04-04-2016 09:56 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

HP assistant give me the ! warning.  When I open up HP assistant it tells me the firewall is off.  When I click on firewall options and then on Windows firewall, nothing happens.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-05-2016 10:50 AM

HP Recommended

Hey @JimB5, 

 

Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from others in the community! I read your post on the HP Support Forums. I wanted to reach out to you and help! I understand that you are having an issue with Windows Firewall. 

 

Here is a document for you from Microsoft on how to Turn Windows Firewall on or off. 

 

Did this reply resolve your issue or answer your question? If yes, then please share the good news! Let others know this reply was helpful by clicking the Accept as Solution button. You can also show your appreciation by clicking the Thumbs Up.

 

If you require further assistance, I would be more than happy to continue to help you. Please re-post with the results of the troubleshooting above. Could you also please provide me with your Model Number (How Do I Find My Model Number or Product Number?)? 

 

Thanks! 

EmeraldAvenger
I work on behalf of HP


Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!

View solution in original post

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2 REPLIES 2

‎04-05-2016 10:50 AM

HP Recommended

Hey @JimB5, 

 

Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from others in the community! I read your post on the HP Support Forums. I wanted to reach out to you and help! I understand that you are having an issue with Windows Firewall. 

 

Here is a document for you from Microsoft on how to Turn Windows Firewall on or off. 

 

Did this reply resolve your issue or answer your question? If yes, then please share the good news! Let others know this reply was helpful by clicking the Accept as Solution button. You can also show your appreciation by clicking the Thumbs Up.

 

If you require further assistance, I would be more than happy to continue to help you. Please re-post with the results of the troubleshooting above. Could you also please provide me with your Model Number (How Do I Find My Model Number or Product Number?)? 

 

Thanks! 

EmeraldAvenger
I work on behalf of HP


Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
Was this reply helpful? Yes No

‎04-05-2016 11:14 AM

HP Recommended

I had tied this, I ended up calling support, and fount out that the message does not go away when the problem is solved, that it must be deleted.  Thanks for you reply

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