Getting knocked out of the internet more regularly. Not provider but could it be a card to replace?

[yodave6]

Product# A1L69AV; My internet works fine on other devices but on my laptop the connection will just drop me.  Sometimes I'm good for a while but sometimes every 10-20 seconds I have to reconnect.  Is this a network card or something else and would it be difficult to replace and install myself?

[yodave6]

How would I trouble shoot to confirm its a card and not something else?

[Echo_Lake]

@yodave6

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Did this happen after a recent window or software update?
• Did you make any changes on the settings of your PC prior to the issue?
• When was the last time it worked fine?

While you respond to that, let's try these steps: 

1. In Windows, search for and open Device Manager.
2. Select Device Manager in the menu.
3. Double-click Network adapters.
4. Right-click the name of your wireless network adapter, and then select Uninstall.
5. When the Confirm Device Uninstall screen displays, click OK and then wait for the device to be uninstalled. The name of the wireless adapter no longer appears in the network adapters category when it has been uninstalled.
6. At the top of the Device Manager window, click Action, and then select Scan for hardware changes. The computer reinstalls wireless network and the wireless network adapter name displays in the Network adapters category.
7. After the network adapter name displays in Device Manager, close Device Manager, and then restart the computer.
8. Try connecting to the Internet again. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.