-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- HOW I CAN RESET MY FORGET PASSWORD FOR MY PRINTER HP LASER J...

Create an account on the HP Community to personalize your profile and ask a question
01-29-2024 07:51 AM
Hi @MOHAMEDELSHAER,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Resetting the password for your HP LaserJet Pro MFP M225dw printer typically involves performing a factory reset on the printer. Please note that a factory reset will erase all customized settings, including network configurations, so you may need to set up the printer again after the reset.
Here are the general steps to perform a factory reset on an HP LaserJet Pro MFP M225dw.
- Turn off the printer: Ensure that the printer is turned off.
- Hold down the lower right corner of the touchscreen: Press and hold the lower right corner of the printer's touchscreen while turning on the printer.
- Wait for the "Permanent storage initialization" message: Continue to hold down the lower right corner of the touchscreen until you see a "Permanent storage initialization" message.
- Release the touchscreen: Once you see the message, release the lower right corner of the touchscreen.
- Wait for the reset to complete: The printer will perform the factory reset, which may take a few minutes. Once the process is complete, the printer will restart.
After the factory reset, you will need to set up your printer again, including configuring the network settings. Refer to your printer's manual or documentation for more detailed instructions on setting up the printer after a factory reset.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator