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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-20-2020 03:35 PM - edited ‎11-21-2020 10:59 AM

HP Recommended
Product: HP 14s-dq1505sa
Operating System: Microsoft Windows 10 (64-bit)

Product Name: HP Laptop 14s-dq1505sa

Hi,

My laptop is displaying the message 'Unable to connect to this network' on every Wi-Fi network I attempt to connect to. This issue started a couple of hours ago (no issues beforehand) and I have only owned the device for a week.

Please could you advise me as to how I can fix this issue, as a wireless connection is essential for the purpose of this device.

I eagerly await your reply 🙂

EDIT: The problem seemed to sort itself out overnight whilst the device was powered off. However, in case this happened again, could you still advise how I would go about fixing the problem (when I was trying to connect to any network, it wouldn't let me enter the credentials/password if that is of help). 

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