• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
15-BS008DS
Microsoft Windows 7 (64-bit)

Hello!

 

I have HP 15-BS008DS laptop. It was installed Win 10 Home 64-bit, but I wante Win 7 64-bit.

I reinstalled laptop, but I have problem wit wifi. I can´t turn on wifi (photo). I tried install latest 20.70.0 driver and older too, but the problem is still exist. I pushed shortcut FN+F12 but nothing happened.

 

How can I turn on Wifi?

 

Thanks for answers 🙂3.jpg

1.jpg2.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

That card will not work on W7.

 

See this discussion...No one has reported back about trying to mask the pins on the 3168 like the one person did with the Realtek wifi card.

 

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Function-Key-not-working-how-to-turn-...

 

Please post the hardware ID for the unknown device in your screenshot, and I will see if I can find a W7 driver for it.

 

Use this guide for how to find the hardware ID for a device.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

 

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

That card will not work on W7.

 

See this discussion...No one has reported back about trying to mask the pins on the 3168 like the one person did with the Realtek wifi card.

 

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Function-Key-not-working-how-to-turn-...

 

Please post the hardware ID for the unknown device in your screenshot, and I will see if I can find a W7 driver for it.

 

Use this guide for how to find the hardware ID for a device.

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.