• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 7 (64-bit)

Hi , i have a hp 15-ba004ax. Previously was installed win 10 which lagging real slow n i had to switch either win 7 or win 8.1 . 

But the problem is i can't find the drivers for it. I tried to check on the hp support but it says hp only support win 10 version for this, so anyone can help? Or any suggestion?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need these W7 Wi-Fi and Bluetooth drivers for your notebook:

 

Realtek RTL8xxx Series Wireless LAN Drivers

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96873.exe

 

Realtek RTL8xxx Series Bluetooth Driver

 

https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98266.exe

 

If you also need the ethernet (wired) driver, this one should work:

 

Realtek Ethernet Controller Drivers

 

https://ftp.hp.com/pub/softpaq/sp91001-91500/sp91410.exe 

 

 

View solution in original post

7 REPLIES 7
HP Recommended

Hi:

 

You need these W7 Wi-Fi and Bluetooth drivers for your notebook:

 

Realtek RTL8xxx Series Wireless LAN Drivers

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96873.exe

 

Realtek RTL8xxx Series Bluetooth Driver

 

https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98266.exe

 

If you also need the ethernet (wired) driver, this one should work:

 

Realtek Ethernet Controller Drivers

 

https://ftp.hp.com/pub/softpaq/sp91001-91500/sp91410.exe 

 

 

HP Recommended

You're a life saver!  Thanks!

HP Recommended

You're very welcome. 

HP Recommended

Hi Paul, do you have any recommendation  graphic card driver for HP 15-ba004ax AMD 7th-gen-a10-9600p-apu? I have installed windows 8.1 but from the amd support there is no supported driver for win 8.1

 

Thank you, have a good day

HP Recommended

You're very welcome.

 

The only suggestion I can offer would be to try manually installing the W7 driver from the AMD website.

 

AMD only developed drivers for W7 & W10.

 

7th Gen A10-9600P APU Drivers & Support | AMD

HP Recommended

I tried, unfortunately it didn't work. Thank you for the reply!

HP Recommended

Then your OS options are W7 or W10.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.