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‎04-20-2018 02:22 PM

HP Recommended
Product: ENVY 15t-k000
Operating System: Microsoft Windows 10 (64-bit)

I've read on HP support forums that Bluetooth capability on this laptop varies. While it appears to me that mine is indeed capable, I am posting here in hopes of getting confirmation. If it is, how do I make it appear in the Windows 10 Action Center?

 

Laptop Bluetooth.png

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-20-2018 02:36 PM

HP Recommended


If there is any missing driver (yellow exclamation mark) from Device Manager, whose hardware ID indicates Qualcomm Atheros Bluetooth hardware, then you need to install this:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-envy-15-k000-notebook-pc/6936206/model...

Restart system.


If no missing drivers in Device Manager, then it means there was no Bluetooth hardware capability to start with.

View solution in original post

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1 REPLY 1

‎04-20-2018 02:36 PM

HP Recommended


If there is any missing driver (yellow exclamation mark) from Device Manager, whose hardware ID indicates Qualcomm Atheros Bluetooth hardware, then you need to install this:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-envy-15-k000-notebook-pc/6936206/model...

Restart system.


If no missing drivers in Device Manager, then it means there was no Bluetooth hardware capability to start with.

Was this reply helpful? Yes No
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