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- HP Community
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- Notebook Wireless and Networking
- HP Envy 17.3 17-ch0000 needs new wifi card
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09-22-2023 09:56 AM
So the wifi card has been an issue since I purchased this laptop last year, should have sent it in for warranty and just got busy. Anyway, yesterday it stopped responding all together, even after repeated troubleshooting & resets (which usually fixed the issue). My question is, what card should I buy to replace it? Info, it was purchased new last year, Not sure what other info is needed to pick a card. I'm fairly capable on the replacing side, just not sure on the deciding what card to use side. thx!
09-26-2023 11:37 PM
Hi @BantyRooster.
Welcome to the HP Support Community.
I'd like to help!
To know which wifi-card you need to purchase, to answer that question, we have limited resources in the community now.
I would request you to contact our HP Support Engineers who should be able to sort this out. HP provides repair or service options as well. Hence I encourage you to contact HP support.
For that to happen, we will give you additional instructions/information via Private Message.
Please check your inbox on the forums page for the private message.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
I am an HP Employee