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‎06-29-2024 12:05 PM - last edited on ‎06-30-2024 02:17 PM by Retired

HP Recommended

Hello, to whoever needs to hear this.  I usually do not post reviews.  But the HP Envy laptop I purchased for my business is an absolute POS!

something wrong with driver that connects to the internet.  Not picking up connections that are 100% available and in range.  Every time I travel with the laptop this becomes an issue…

every time I reached out to HP it was non helpful.  I’ll absolutely never purchase another HP laptop…beware for those of you considering it!

Category:
1 REPLY 1

‎07-02-2024 03:12 AM

HP Recommended

Hi @JDebo1994,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with connectivity. 

 

Does this happen with your home network as well?

Or does it happen only when you are traveling?

 

Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?

Meanwhile, you may refer to this document for further assistance. 

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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