HP Envy x360 Wi-Fi stopped working overnight.

[cliftonboop]

Overnight my Wi-Fi stopped working so I can only get on the internet via Ethernet. I have tried many solutions but nothing has worked. This laptop is worthless to me if I can't connect to Wi-Fi.

[Elohi_NR]

Hi @cliftonboop,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I’m sorry to hear about your Wi-Fi issue—it must be incredibly frustrating to wake up and find that something as crucial as your internet connection isn’t working. Let’s work together to troubleshoot and resolve this.

• Have you checked if other devices on the same Wi-Fi network are connecting without any issues?
• Does your laptop show any Wi-Fi networks at all, or is the Wi-Fi option completely unavailable in the network settings?
• Have you recently installed any updates, software, or drivers that might have caused this issue?

Check Wi-Fi Toggle: Ensure that the physical or keyboard-based Wi-Fi toggle (if present) is turned on. Sometimes, pressing the “Airplane Mode” or “Wi-Fi” function key accidentally disables the connection.

Restart Devices: Restart your laptop and your Wi-Fi router. A fresh reboot can resolve temporary glitches.

Run the Windows Troubleshooter:

• Go to Settings > Network & Internet > Troubleshoot and run the Network troubleshooter.
• Follow any on-screen instructions to identify and fix the issue.

Verify the Wi-Fi Adapter:

• Open Device Manager (press Win + X > select Device Manager).
• Look under Network Adapters for your Wi-Fi adapter.
  • If it’s disabled, right-click and select Enable.
  • If it shows an error, right-click and select Update Driver.
• If no Wi-Fi adapter is listed, select Action > Scan for hardware changes.

Reset Network Settings:

• Go to Settings > Network & Internet > Advanced network settings > Network reset.
• Follow the prompts to reset your network configuration and reboot your laptop.

You may also refer to Troubleshooting Wireless Network and Internet for more information. 

Hope this helps! Keep me posted for further assistance

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