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01-12-2023 10:06 PM
I bought my wife the envy x360 in October. We already downloaded a new driver due to wifi connectivity issues last month. Now it is not connecting again. I am losing my mind with this machine. Please help. What should I try next? It is 4 months old.
01-30-2023 09:57 AM - edited 01-30-2023 10:02 AM
Welcome to the HP support community.
I understand that you are getting wifi connectivity issues on the notebook, I am glad to assist you.
I have a few steps to resolve the issue:
Since you've already reinstalled drivers, I would recommend using an Ethernet cable (Wired) and update your Wi-Fi drivers using this link
Update the bios by visiting this link or through the support assistant using an Ethernet cable.
Now try to connect to the internet wireless.
Refer to this HP document for further assistance:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
I am an HP Employee
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