HP G72 B20SA notebook: Bluetooth conflict in Devices and Printers and My Bluetooth

[halifa]

With help from this forum, Bluetooth wasn't working too badly (but not as well as my smart phone or tablet, which connect with everything including my car). Now there's a consistent conflict in Devices and Printers and My Bluetooth - I can't connect devices in both, and mains devices such as Logitech Z207 speakers (which do work) are identified differently from battery-operated devices such as a KS Boombar+ (never worked) or a Rokono KB950 (was working, not now). I'm still using the same ASUS dongle. My Bluetooth and network adapters are still Ralink.

[Riddle_Decipher]

@halifa Welcome to HP Forums Community!

Have you installed all available windows & HP updates to resolve this issue?

Did you try reinstalling the wireless & Bluetooth adapter from the device manager? (please do, if you haven't)

While you respond to that, here's what you need to do:

1. Remove All Barriers: Certain building materials can get in the way of weaker signals like Bluetooth. Metal, bulletproof glass, concrete, and plaster are particularly bad, and marble, plaster, and brick aren’t great easy. So if you’re really struggling with interference, your first step should be to move your Bluetooth devices away from these materials. That means no brick walls between you and your devices, and definitely no metal desks!
    
2. Change Router Channel: If you have an Apple router and you’re constantly getting interference with your WiFi, try rebooting it. Upon restart, the station will search for a new channel. Specifically, a different channel than the one your Bluetooth devices is using to communicate. If you don’t have an Apple router, you may need to instead go into your router settings and try changing the channel manually. Experiment with different channels to see which one works best.
    
3. Move Closer to Your Router: If you often find that you’re getting interference when talking on a wireless headset while on a WiFi call (you’ll know because you’ll hear static), try moving closer to your router. This will give you a more robust WiFi connection, so the Bluetooth frequency can’t overpower it.
    
4. Get Away From Microwaves and Fluorescent Lighting: Both emit frequencies of 2.4GHz, and moving away from them will distance you from the source.

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

[halifa]

Many thanks for all this. I'll let you know how I get on in a few days.

[Riddle_Decipher]

@halifa Thank you for responding!

Please take your time and get back to us with the results,

We will be eagerly awaiting your response and would be glad to help.

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a great day, ahead.

Have a great day!