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Message 1 of 8 (608 Views)

HP Laptop and Desktop can't connect to the same wireless router at the same time

Hello,

 

Both the laptop(dv6-3140us) and desktop(HP Pavillion P6000) were purchased in January and if one is connected to the router/internet, when the other tries to connect it kicks both connections.

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Message 2 of 8 (604 Views)

Re: HP Laptop and Desktop can't connect to the same wireless router at the same time

Hi,


Jarrett8887 wrote:

Hello,

 

Both the laptop(dv6-3140us) and desktop(HP Pavillion P6000) were purchased in January and if one is connected to the router/internet, when the other tries to connect it kicks both connections.


 

That is usually a router issue.

What brand and model of wireless router are you using?


Best regards,
erico

 

 

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Message 3 of 8 (600 Views)

Re: HP Laptop and Desktop can't connect to the same wireless router at the same time

Hi,

I'm using a linksys rangeplus wireless router.

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Message 4 of 8 (597 Views)

Re: HP Laptop and Desktop can't connect to the same wireless router at the same time

[ Edited ]

 


Jarrett8887 wrote:

Hi,

I'm using a linksys rangeplus wireless router.


 

do you have a model number? It should be on the device.

 

My home wireless router is a WRT320N Linksys router. Sometimes there are six or seven wireless devices on at the same time.

 

Best regards,
erico

If I was able to help you or guide you on your way to resolve your issue, you can click on the purple Thumbs up + icon to say thanks.

If your problem is solved , please click the Accepted Solution button

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Tutor
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Member Since: ‎02-21-2011
Message 5 of 8 (591 Views)

Re: HP Laptop and Desktop can't connect to the same wireless router at the same time

WRT110

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Message 6 of 8 (589 Views)

Re: HP Laptop and Desktop can't connect to the same wireless router at the same time

Have you gone to Linksys and downloaded the latest firmware and updated your router to it?

 

Best regards,
erico

If I was able to help you or guide you on your way to resolve your issue, you can click on the purple Thumbs up + icon to say thanks.

If your problem is solved , please click the Accepted Solution button

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Tutor
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Member Since: ‎02-21-2011
Message 7 of 8 (585 Views)

Re: HP Laptop and Desktop can't connect to the same wireless router at the same time

I am not able to open the update files after download. It's a bin file and linksys doesn't accept the pathway.

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Message 8 of 8 (581 Views)

Re: HP Laptop and Desktop can't connect to the same wireless router at the same time

HI,


Jarrett8887 wrote:

I am not able to open the update files after download. It's a bin file and linksys doesn't accept the pathway.


 

You are not supposed to be able to open it.  Smiley Wink


Go into your router GUI and in the Administration tab and back up your configuration to your download folder. Select the Firmware update Tab and Select update and path to the bin file.  update.  Now restore the configuration from the config file that you saved. Simple as that.


Best regards,
erico

If I was able to help you or guide you on your way to resolve your issue, you can click on the purple Thumbs up + icon to say thanks.

If your problem is solved , please click the Accepted Solution button

I am not an HP Employee, I am a volunteer posting here on my own time
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