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HP Recommended

I'm facing issue of wifi troubleshooting. Can any body help me. I'm worried about that.

1 REPLY 1
HP Recommended

Hi @vdowni,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are facing issues with the wifi connectivity. 

 

Are you getting any error messages?

Have you made any changes to your software or hardware?

 

Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?

 

Meanwhile, Check the wireless signal

Check the wireless button or key to confirm the wireless signal is on.

  • Locate the wireless key or button. This could be an image of an airplane or a wireless signal .
  • Press the button once, wait 10 seconds, and then observe any changes to the wireless connection icon in the notification area and to the LED light on the wireless button or key.
  • If the button or key does not have a light, hover your mouse over the wireless connection icon in the notification area of the taskbar to see the current connection status.
  • If the wireless signal turns on: Connect to the internet again.
  • If the wireless signal is turned off: Press the button or key again, and then try to connect to the internet again.

 

Click here for the remaining steps. 

 

Keep me posted for further assistance.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.