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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎02-22-2025 09:33 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I did a factory reset on this HP Notebook - 15-bw010la and now it can not find any wifi connection I did a trouble shoot and it said the wifi adapter driver

Many tanks for anyone that fan help me

Category:
3 REPLIES 3

‎02-23-2025 07:56 AM

HP Recommended

The parts list for your notebook indicates that it comes with a RTL8723DE Wi-Fi adapter.

 

Below is the link to the latest W10 Wi-Fi adapter driver HP has for that model Wi-Fi adapter:

 

Realtek RTL8xxx Wireless LAN Drivers 

 

Version 2024.10.230.1 

 

https://ftp.hp.com/pub/softpaq/sp155501-156000/sp155768.exe

 

 

 

 

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‎02-23-2025 03:20 PM

HP Recommended

Dumb question but how do I activate it because I downloaded it and transfer the file to the laptop and clicked on it I followed the instructions and rested tge laptop but I'm not seeing it in tge device manager 

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‎02-23-2025 03:48 PM

HP Recommended

There must be a hardware problem with the Realtek RTL8723DE Wi-Fi adapter if it is not listed under the Network Adapters device manager category and indicating present and working.

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