HP OMEN Unable to detect 5G Wireless Network

[Kevin_Ng]

Hi,
I can't seem to detect my 5G wireless network on my OMEN.  Here are the details of my network card as shown below. 

I look forward to your assistance as soon as possible.

[banhien]

@Kevin_Ng 

Your machine uses a Realtek wifi adapter which supports dual band network (2.4GHz and 5.0GHz). Please do a clean install of wifi driver

(a) Download the following driver and save on your computer

     https://ftp.hp.com/pub/softpaq/sp87001-87500/sp87169.exe

(b) Go to Device Manager to uninstall Realtek network driver (wifi),

(c) Reboot machine,

(d) Right click downloaded file and select run as Administrator,

(e) Reboot machine.

Regards.

[Kevin_Ng]

Hi,
I've tried the steps accordingly twice but it doesn't work out on the OMEN. I can only detect the 2.4GHz WiFi on my laptop. Meanwhile, my Samsung Galaxy Note FE has detected 2 of my wireless network which are 2.4GHz and 5GHz respectively.

I look forward to your assistance again.

[melkrim]

In my knowledge the 802.11 bgn Wi-Fi Adapter is a single band (2.4 Ghz) wifi adapter.

It cannot transmit or receive on the 5.0 GHz wifi band.

Anytime you see a wireless N adapter with a suffix that ends in bgn, that means it is a single band 2.4 Ghz only wifi adapter.

Dual band wireless N adapters have suffixes that end in abgn or agn.

I might be wrong though! Please consult the HP documentation or look online for a USB-External 5G WiFi Adapter? It looks like they cost just $$... Between $10 to $20.

Good Luck.