HP Office Jet Pro 8740 scan to computer message "No Computer Found"

[Martin3265]

HP 8740 Printer is connected via WiFi to Mac book pro running Big Sur. Can scan using HP Smart on computer.   Printer screen says "No Computer Found" when trying to scan from printer. 

[Nal_NR]

Hi @Martin3265 

Welcome to the HP Support Community.

I'd like to help!

It sounds like Scan to Computer is disabled on your Mac. Enabling Scan to the computer using HP Utility may resolve the issue. Let's try these steps:

1.) On your Mac, click Finder, click Applications, click the Hewlett-Packard or HP folder, then double-click HP Utility. (If HP Utility is not available, download and install the printer essential software from here) 

2.) Under Scan Settings, click Scan to Computer, then make sure the Enable Scan to Computer check box is selected.

3.) Try to scan.

Hope this helps! Keep me posted. 

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