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12-08-2023 09:45 AM
Product: HP OfficeJet Pro 8025e All-in-One Printer
Operating System: Microsoft Windows 11
I have a problem that is similar to one that I have seen here before. I have an OfficeJet Pro 8020e printer that is new and a Mac Sonoma 14.1.2 running Windows 11 also new. It tests fine in running test prints. However, when I try to print something, the printer shows as idle. I've run the standard diagnostics, but with no results. Any suggestions would be appreciated.
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