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‎04-30-2020 01:31 PM

HP Recommended
Product: HP PAVILION DV9000
Operating System: Microsoft Windows 10 (64-bit)

HI GUYS

 

Please can anyone help me with this problem, i used Blutooth dongle 4.0 to have a bluetooth connection and so share internet through bluetooth from my laptop, like what i did from my previous laptop, but when i checked after my phone was successfully connected to the bluetooth, there was no internet connection, only the internet connection was not working, so i tried troubleshooting it and it showed there was no ip address, no network access, i dont know if this is really a bluetooth problem even the bluetooth was working properly or the laptop itself, do i need drivers or something? please if anyone can help me i would really appreciate it. 

 

THANK YOU

1 REPLY 1

‎05-08-2020 02:25 PM - edited ‎05-08-2020 02:26 PM

HP Recommended

@ALHENZ
Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  1. Open Network and Sharing Center.
  2. Right click the icon Ethernet or Wireless Network Connection with unidentified network.
  3. Select the Disable.
  4. Right-click the icon and re-enable it.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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