HP Pavilion - 15-cw0000nq wireless keeps d/c

[BTavi]

Hello,
I recently bought a HP Pavilion - 15-cw0000nq. I have some issues with the wi-fi connection and with the laptop charger.

1. The wi-fi connections disconnects from 15 min to 15 min, for about 30 s. After that the internet connection is up again.
I tried to reinstall the drivers from hp website, but it is the same. I want to mention that the driver version is: Realtek RTL8xxx Series Wireless LAN Drivers, v. 2024.0.3.101 Rev.S. The others devices don't have connection problem, so i am sure it's not a problem with my connection.

2. When charging the charger gets really really hot, like a burn if you take it in your hand. After the battery is full the charger temperature is normal. Charger model is 854054-003

Thank you and hope to get a reply asap, since i use the laptop for business, and it gets me really nervous when the connection is dropping every 15 min.

[Cheron-Z]

@BTavi

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.