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‎09-05-2020 10:31 AM

HP Recommended
Product: HP Pavilion 15z cw000
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I am trying to connect my HP Pavilion laptop (Model 15z-cw000) to 5Ghz wifi network, however, it does not seem to be able to connect. My other devices are connected to the 5GHz Wifi network.

Could someone please point me to a document about how to configure the laptop wifi network card to the 5Ghz wifi.

 

Thanks in advance. 

1 REPLY 1

‎09-05-2020 10:40 AM

HP Recommended

Hi:

 

Not all wifi adapters are dual band.

 

What model wifi adapter does your notebook have?

 

If you don't know, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

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