HP Pavilion Aero 13 intermittent WiFi disconnects, no SSIDs anymore in list/list empty

[Rick_07]

After working for an hour our 2 all of a sudden the WiFi stops to work. When going to the WiFi Settings there are no SSIDs to select anymore. Switching WiFi off and on again does not help. Even rebooting the system does not help either. I have this situation randomly over the last 3 month.  The detailed network configuration tells me that all the adapters are diconnected! Yet the device configurations states that it is ok and the device is working.

I am using Windows 11 home  bulid: 22000.795

[Rick_07]

I just experienced the problem again. I have all the drivers up to date (at least according to the support hompage and check there). I currently use an USB-WLAN stick to overcome this problem. But this can only be a workaround and no permanent solution!
Please advise how to fix the problem or let me know if it needs to be returned for repair. Looking at some other posts, I would reagard this problem as systematic.

Looking forward to you reply.

[Nirvana_95]

Hi @Rick_07

Welcome to the HP Support Community. I see that you are facing WiFi-related issues with your HP Pavilion Aero 13.3 Inch Laptop PC 13-Be0000 (3B3W5AV). We want to help you with it. 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

Thanks!