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‎03-13-2024 04:11 PM

HP Recommended

Hi, I use HP Pavilion Gaming - 15-dk0004ur and sadly my bluetooth missing. I used every kind of solutions but it still doesnt work. It is just missing. I cant see my bluetooth on device manager and when I use bluetooth troubleshoot, it says that I dont have bluetooth on my laptop. 

Category:
1 REPLY 1

‎03-13-2024 08:52 PM

HP Recommended

@MRA231 

 

The specs of your machine is

 

             https://support.hp.com/nz-en/document/c06527818

 

It has  Realtek 802.11b/g/n/a/ac (2x2) and Bluetooth® 4.2 combo adapter. Please try the following driver

 

            https://www.realtek.com/en/products/communications-network-ics/category/802-11ac-abgn-combo

 

Note: Item #7 on the list.

 

Regards.

BH
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