09-30-2016 11:23 AM
I recently downloaded the Windows 10 update, and it installed fine. I then downloaded a driver app which updated most of my drives for me, a few weeks later I encountered WHEA errors whenever I would watch videos
When the errors stopped occuring, I was unable to receive any Wifi Signal (only Ethernet Network was available), the driver for the wireless connection apparently 'dissapeared' and it seems that the computer is not able to detect the Wifi card anymore...
I have tried downloading all the necessary drives for the wifi card, also tried to roll it back from windows 10 to the OS it came with (win8), all to no avail...
10-03-2016 11:33 AM
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I understand that after you upgraded to Windows 10. You downloaded, installed and ran a driver update program. A few weeks later you
started to get WHEA errors whenever you watched videos. The error went away but then you lost your wireless. The wireless card is not longer recognized. The wired network is still showing. You tried downloading and reinstalling the wireless driver and rolling back to Windows 8 to no avail. When I checked the software and driver page for your notebook, I noted that Windows 10 is not an option, which means that HP has not tested it on this model. Is the wireless adapter recognized in Device Manager? If not try scanning for hardware changes. If it is not seen in Device Manager, is it recognized in the BIOS? If not try loading the defaults. Once in the BIOS, you should see that as an option along the bottom. Please review this post by @Great-Deku Tree that may also help. Common fixes for wireless connectivity issues. As you did try to do a rollback, here is a link to HP PCs - Performing an HP System Recovery (Windows 10) should you decide to try that option again. Please let me know the results.
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