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- HP Pavilion x360 Wireless Internet is not showing

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07-25-2023 05:58 PM
I have found a 4 years old Laptop which is running on Windows 10, Home version is 1709 and OS Build is16299.1087.
Wireless icon is disable and saying not connected to internet ( Wireless connection are available) . When i click on the icon it is showing ALL the other internet except our home internet.
I try few options but they are not working. Please advise
07-25-2023 07:47 PM
Its wifi adapter may support 2.4 GHz networks ONLY. Please allow your router to broadcast DUAL (both) bands which are 2.4GHz and 5.0GHz. Your machine now can see 2.4GHz SSID and allow you to connect.
Regards.
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07-27-2023 03:50 PM - edited 07-27-2023 03:52 PM
No, you have to do from router, not from computer. To be clear, you can use your computer to logon to your ROUTER and change in there. Please read your router manual(s).
Regards.
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