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‎04-26-2022 07:15 AM

HP Recommended
Product: HP Pavilion Aero 13.3 inch Laptop PC 13-be0000 (3B3W3AV)
Operating System: Microsoft Windows 11

intermitten wifi connectivity,  happens 90% of the time i use it.

not only does it not able to connect, it doesnt even show the other SSID in my area. while i have another HP laptop that is working perfectly at the same time side by side.

all smart devices around me are also working fine.  Its not router issue.

 

Everytime disconnect happens, i have to restart laptop, and its not a sure work method. imagine for me to use the laptop for an hour, i have to restart at least 3 times before able to continue with my work.  all the save the work progress, and then restart laptop also means i lose my train of thoughts etc. since having this laptop, my productivity really drop drastically.

 

How can i ask for a replacement or refund?

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