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Locked

‎11-07-2020 01:40 PM

HP Recommended
Product: Pavilion

Trying to login into old Pavillion to get pictures.  My Microsoft login is there.  I am getting message that I am offline and to use old password to login. Checking the internet connection shows I am connected.  Old password not working either. Thoughts 

Tags (1)
1 REPLY 1

‎11-07-2020 02:58 PM

HP Recommended

Hi JonHenry

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards. 

I work on behalf of HP.
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