HP Pen not connecting

[Josai]

My HP Pen is fully charged but is not connecting via bluetooth anymore. When I try to add a device, the laptop is not discovering the pen. I've tried everything from uninstalling drivers, restarting the computer and updating softwares and drivers but issue is still not resolved. Hope anyone has an idea how to resolve this.

[Kuroi_Kenshi]

Hi @Josai,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding HP pen!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Bluetooth Settings: Ensure that Bluetooth is enabled on your laptop and that it is discoverable.

Pairing Mode: Make sure the pen is in pairing mode. There might be a button or sequence to activate this mode.

Reset Pen: Some pens have a reset option. Check the user manual for instructions on how to reset your HP Pen.

Interference: Ensure there are no other devices interfering with the Bluetooth connection.

Check Compatibility: Confirm that your pen model is compatible with your laptop's Bluetooth version.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,