• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY 6052e All-in-One Printer
Microsoft Windows 11

I know how to go into settings and control panel to add a new printer. Why can't I just do that? Do I really need to install an app from the Microsoft Store?

1 REPLY 1
HP Recommended

@MM2-6-9____ wrote:

... Why can't I just do that? Do I really need to install an app from the Microsoft Store?


@MM2-6-9____ 

 

Well that's life  All hardware (computers, printers ...) won't work without software. We need to use an app or apps which tells a piece of junk how to work.

 

HP Smart App is the way to go

 

              https://support.hp.com/us-en/document/ish_1716406-1413451-16

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.