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‎09-30-2020 04:38 AM - last edited on ‎09-30-2020 04:43 AM by Retired

HP Recommended

I cant disinstall the HP Smart app for my HP printer which is not working.  Furhter it is not possible to download the app again. The download does not start.  Could you sent the app via email to [Personal Information Removed]

Or do you have another option. I enclose a screen shot of the allert with the code of the error.2020-09-30 (1).png

Thanks in advance.

Best regards, 

Manuela

1 REPLY 1

‎10-02-2020 12:21 PM

HP Recommended

@ManuelaLanda

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your printer?
  • Are you using the HP Smart app on the phone or in Windows?
  • What is the operating system you are using?
  • What is the exact issue you are facing?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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