04-02-2017 09:47 PM - edited 04-02-2017 09:49 PM
So I have had this HP Spectre for about a year now and it does not connect to my home internet unless I restart the modem. I restart the modem and it will work for a while. If i ever turn my laptop off or sometimes even close the laptop the internet will not connect and I will have to go unplug and replug the modem. This is extremely frustrating especially because of how expensive this thing was. Samsung Galaxy, siblings mac's, siblings iphones, even my Xbox One all connect to the internet but it is only this computer that always has a problem. I moved away for a couple months and at the house I was staying at my laptop connected to the internet with no such problems. I'm kind of assuming it's some kind of problem with this laptops adapter and my internet but that makes no sense because my internet is fine with all of my other devices. I have the latest LAN driver installed as well. This is a rather annoying problem and any insight would be much appreciated.
04-03-2017 06:02 PM
Welcome to the HP Forums!
It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.
I reviewed your post and I understand that you are having issues connecting to your wireless network.
I’d love to help!
Follow the below steps to fix this issue.
Open CMD as Admin: Copy the following commands, and press Enter after each one.
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled
netsh int tcp show global (Check if All settings have taken effect)
Reboot the system and see if it works.
If the issue persists, follow the steps in the below link.
Let me know how it goes and you have a good day ahead.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
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