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Message 1 of 8 (496 Views)

HP Spectre x360 Convertible 13-ac0XX: Can wifi card be updated to tri-band

Product Name: HP Spectre x360 13-ac0XX
Operating System: Microsoft Windows 10 (64-bit)

Hello, does anybody know whether a wifi card on HP Spectre x360 Convertible 13-ac0XX (2017) can be upgraded to tri-band? If so, what kind of tri-band card would you recommended?

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HP Support Agent
Posts: 9,104
Member Since: ‎07-26-2016
Message 2 of 8 (458 Views)

Re: HP Spectre x360 Convertible 13-ac0XX: Can wifi card be updated to tri-band

Hi @zheka77,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

I see from the post that you are looking to upgrade your Wireless card on your HP Spectre notebook. Don't worry I'll try my best to help you with this,

 

To provide you with an accurate solution, I'll need a few more details:

Could you provide me with the Product number and Operating system installed on the PC? (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...) http://hp.care/2bygf7l

 

In the meantime, I would suggest you go through the Maintenance and Service guide for the list of compatible Wireless card listed for your Product. Please find the link here: http://hp.care/2pEeA4U

 

HP Does not recommend any upgrade or downgrade of any parts, however, you can do it at your discretion. 

 

I hope this helps. Let me know if you need any further assistance. I'll be more than happy to help.

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

 

 

Jeet_Singh
I am an HP Employee

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Tutor
Posts: 12
Member Since: ‎05-17-2017
Message 3 of 8 (192 Views)

Re: HP Spectre x360 Convertible 13-ac0XX: Can wifi card be updated to tri-band

Sorry, Jeet_Singh, I missed your reply. I run the latest Windows 10 64-bit. My product number is Z4Z22UA#ABA.

 

Thanks!

HP Support Agent
Posts: 9,104
Member Since: ‎07-26-2016
Message 4 of 8 (167 Views)

Re: HP Spectre x360 Convertible 13-ac0XX: Can wifi card be updated to tri-band

Hi @zheka77,

 

As I understand you are looking for a tri-band wireless card for your HP notebook. As mentioned in the previous post that you have dual band cards which are compatible and tested on your PC. However, If you are looking for an upgrade you can try out third party or local Best Buy or Staples location and check if they can help.

 

Please ensure HP does not recommend any upgrade or downgrade of any parts however, you can try this at your own discretion. 

 

I hope this helps. Let me know if you need any further assistance. I'll be more than happy to help.

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Jeet_Singh
I am an HP Employee

Tutor
Posts: 12
Member Since: ‎05-17-2017
Message 5 of 8 (160 Views)

Re: HP Spectre x360 Convertible 13-ac0XX: Can wifi card be updated to tri-band

Thanks. My question is whether tri-band wireless card can work with two anthenas on my HP laptop?
HP Support Agent
Posts: 9,104
Member Since: ‎07-26-2016
Message 6 of 8 (153 Views)

Re: HP Spectre x360 Convertible 13-ac0XX: Can wifi card be updated to tri-band

Hi @zheka77,

 

As mentioned earlier the tri-band wireless card is not compatible and tested on your PC, and there are chances that the antenna might not work as well. 

If you wish, I would personally suggest you contact a local tech so that they can help you figure out what card is compatible on your PC.

 

I hope this information helps. Let me know if you need any further assistance. 

 

Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
 
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment. 

Regards,

Jeet_Singh
I am an HP Employee

Tutor
Posts: 12
Member Since: ‎05-17-2017
Message 7 of 8 (151 Views)

Re: HP Spectre x360 Convertible 13-ac0XX: Can wifi card be updated to tri-band

Thanks a lot! Please contact a technician about my inquiry of using tri-band m.2 wifi card on my laptop, please. Thanks!
HP Support Agent
Posts: 9,104
Member Since: ‎07-26-2016
Message 8 of 8 (136 Views)

Re: HP Spectre x360 Convertible 13-ac0XX: Can wifi card be updated to tri-band

Hi @zheka77,

 

Thank you for replying,

I would personally suggest you can contact a local tech who can help you find this information. 

 

If you need any further assistance, please feel free to reach out to us again. I'll  be more than happy to help.

 

You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time Smiley Wink 

 

Take care now and do have a fabulous week ahead. Smiley Happy
Regards,

Jeet_Singh
I am an HP Employee

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