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‎06-01-2022 10:45 PM

HP Recommended
Product: HP 15 bs212wm Laptop
Operating System: Microsoft Windows 10 (64-bit)

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Category:
1 REPLY 1

‎06-16-2022 01:03 PM

HP Recommended

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?

In Windows, search for an open Uninstall program.

On the Programs and Features window, select HP Support Assistant, then click Uninstall.

Click Yes on the Programs and Features screen to confirm you want to uninstall HP Support Assistant.

Restart your computer to complete the process. When the uninstall process is complete, open a web browser, and go to the HP Support Assistant website to reinstall. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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