Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting . Or if you need technical support for your calculator visit: HP Calculators. .
New member
1 0 0 0
Message 1 of 1
Flag Post

HP Thunderbolt Dock G2 wired 802.1x Cisco ISE

HP Recommended
HP Elitebook 840 G7
Microsoft Windows 10 (64-bit)

Hi everyone,

I have a laptop EliteBook 840 G7 without ethernet and connected to wired network through a HP Thunderbolt dock ,with the latest firmware version, and 802.1x authentication.

This laptop authenticate successfully ,it´s appear in Live logs of ISE and I can see the authentication session active in dot1x in the switch, but after 60 seconds ,the logs of the switch show timeout for this interface and the laptop is disconnected of the lan.

I tested modifying the  dot1x timeout tx-period in the switch from 10 to 100 but it only modify the time before the timeout.


Any others laptop or docks works perfectly.  


Any ideas?



Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation