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- HP Community
- Notebooks
- Notebook Wireless and Networking
- HP compaq 6830s wireless problem

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06-23-2017 12:23 AM
Hello,
I have problem with wireless card, there is no way to install appropriate driver, I have tried every driver I could find and still it doesnt work, its turned off and no way to turn it on. Did someone had similar problem and is there way to fix it. Also some nob locked BIOS and I cant reset settings.
Any advice is welcome.
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Accepted Solutions
06-23-2017 07:29 AM
Hi:
You may have to install the HP wireless assistant software, restart the PC and use the software to turn on the wireless card.
If that doesn't work either, then someone either disabled the wlan card in the BIOS, or the card is no good.
This package contains the HP Wireless Assistant for the supported notebook models and operating systems. The HP Wireless Assistant is a user application that shows the status of individual wireless devices (such as Bluetooth, WLAN, or WWAN devices) and that provides the ability to control the radios for these wireless devices.
http://ftp.hp.com/pub/softpaq/sp49001-49500/sp49018.exe
As far as the BIOS P/W is concerned, you would have to contact HP technical support and see if they can send you a customized smc.bin file which you can use at bootup to remove the BIOS password.
06-23-2017 07:29 AM
Hi:
You may have to install the HP wireless assistant software, restart the PC and use the software to turn on the wireless card.
If that doesn't work either, then someone either disabled the wlan card in the BIOS, or the card is no good.
This package contains the HP Wireless Assistant for the supported notebook models and operating systems. The HP Wireless Assistant is a user application that shows the status of individual wireless devices (such as Bluetooth, WLAN, or WWAN devices) and that provides the ability to control the radios for these wireless devices.
http://ftp.hp.com/pub/softpaq/sp49001-49500/sp49018.exe
As far as the BIOS P/W is concerned, you would have to contact HP technical support and see if they can send you a customized smc.bin file which you can use at bootup to remove the BIOS password.