01-09-2017 07:13 AM
I cannot print from my iPad. I have checked settings and the router is connected bu when I go to 3520 printer it asks for my password which I cannot remember. Can you help?
01-10-2017 10:22 AM
Let me take a moment to thank you for posting on the HP Support Forums.
I understand that you have an HP Deskjet 3520 e-All-in-One Printer and you are unable to print from your iPad. It seems that it requires a password. I'd like to assist you with this case.
I would like to know if any changes took place on the printer after which this issue may have started. Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix:
- Please check if the printer is able to print from another computer.
- From the printer control panel, press the ePrint button.
- Print the ePrint information page. This page should have the password. Please check if this password works.
If the password does not seem to work then I suggest you to refer to steps from this link: Find Your Wireless WEP, WPA, WPA2 Password (Mac).
Feel free to let me know how it goes. Cheers! 🙂