HP laptop battery

[uliongon]

Hi everyone,

I have a 5-year-old hp model 15-dw0003ns. It works just fine but since last year I cannot take it off the charger. The battery does not last even 5 minutes by itself. Even after turning it off, if I leave it without the charger on, then when I plug it again and start it, its battery is depleated. Thus, in order to use it I have to always be charging it.

I wonder if anyone knows whether it would be possible/convenient/cheaper to change the battery or just get a new laptop?

[Sneha_01]

Hi @uliongon 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance.

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Rachel571 

HP Support