• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-25-2022 08:29 AM

HP Recommended
Product: HP Laptop - 14s-cf3056tu
Operating System: Microsoft Windows 11

My Laptop Model is HP 14s-cf3056tu, Realtek RTL8821CE 802.11ac PCIe Adapter wifi adapter

 

Recently, my laptop got this issue. WiFi works perfectly while I'm close to the router or in the same room, but when I move to the next room (about 6m away from the router), the signal drops and it won't connect.

 

I tried every piece of advice I could find online—updating drivers, reinstalling wifi drivers, switching routers, performing diagnostics, resetting the network, updating to Windows 11—but nothing worked.

 

There is no problem with the router; it works fine with other devices.

 

I used to be able to work in my room and connect to the internet without any problems, but yesterday, I've been experiencing this connectivity troubles.

 

Please help, I'm so stressed.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.