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‎02-05-2021 08:41 AM

HP Recommended
Product: HP Pavilion 360
Operating System: Microsoft Windows 10 (32-bit)

My laptop keeps disconnecting from my Wi-Fi network... I have tried every solution on this site. I have unplugged my router, re-plugged it in rebooted my computer..I called my Wi-Fi service they told me it wasn’t an issue with them it was an issue with my laptop does anyone have any suggestions on how to stop getting kicked off my network?? I have only had this 2 weeks!

thank you

5 people had the same question
2 REPLIES 2

‎02-05-2021 05:18 PM

HP Recommended

Hi

I recently bought a HP OMEN 17 cb1070nr, and i was having the same problem.

I was restarting to fix the problem, and it was very frustrating. Here's how i fixed it on my computer.

 

Right clicked Network Connections on the taskbar, and click Troubleshoot problems..

It resets your network card, and i had to do it twice, both times something was resolved. (i was watching a webinar on my phone didnt see what it fixed)

 

Nothing was wrong with my WIFI, my tv and phone were fine. So it was something on the laptop.

But it hasnt happened since, in 2 days.

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‎02-06-2021 07:11 AM - edited ‎02-06-2021 07:13 AM

HP Recommended

Thanks so much. I did a network reset and I got a pop up saying "could not connect all network drivers"..not sure what that means. I am using laptop now, so I will see if this reset helped me..Thanks again

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