• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-12-2025 08:53 AM

HP Recommended
  • BI just bought a new HP laptop, but it keeps losing WiFi. It will be fine for a few minutes then it loses the connection. I have open up the WiFi tab, click disconnect the hit connect and it will work again for a few minutes. This also happens when I try to open another tab. 

I saw that I should go to Device Manager, select Network Adapters, click on WiFi Drivers and then uncheck Turn off to save power. However, when I go to the Networks Adapters, the isn’t anything under that that says WiFi Drivers. 

everything in my house works fine. No other devices have this issue. Any help or suggestions is greatly appreciated.

1 REPLY 1

‎04-12-2025 09:44 AM

HP Recommended

What model Wi-Fi adapter does your notebook have?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.