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HP Recommended

My HP Pavilion dv7 notebook says Not connected- No connections are available. I typed the commands in the Command Prompt, rebooted and still no connections. In the Device Manager>Network adapters is showing

-Bluetooth device (Personal Area Network)

-Bluetooth Device (RFCOMM Protocol TDI)

I don't know which to delete if either. This laptop is 10 years old but the internet was working yesterday - I did "clean up" the laptop to provide more space and I don't know if I removed something I should not have.

I have a folder located Program Files (x86)>Hewlett Packard>HP Driver Network Info that various Wireles driver folder including Ralink 802.11 bgn WiFi Adapter,I placed this folder in this location because I found it in my Documents folder.

I am at my wits end it worked yesterday and now no connection.

1 REPLY 1
HP Recommended

@ajoy59

Welcome to the HP Support Community

 

Could you please help me with the operating system of your Notebook.

 

I suggest you Run HP Support Assistant.

 

HP Support Assistant helps keep your HP computer in working order by finding the updates and drivers.

 

Click on this link: https://support.hp.com/in-en/document/c03467905 for Using HP Support Assistant.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.