HP says no connections available when trying connecting to my wifi

[Papakojo]

So I have been using my laptop for sometime now and the wifi disconnected, I pressed the F12 key and it came back normal. About a week now I have been using  it as normal, connected to wifi without any problems. Yesterday my laptop randomly disconnects from the internet. The internet logo changed and now theres a computer and an ethernet cable and an X. When I troubleshoot it says to plug an ethernet cable into the computer but I have never used one of those. I disabled the Ethernet option but that has not solved anything. There is no other thing to connect to. This time when I press the F12 key it doesn't change anything and the F12 key has this red light on it immediately I turn the laptop on. I press it and it doesn't go off. Am stranded here I need help!!!!

[Raj1788]

@Papakojo

Thanks for joining HP Community!

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also, ensure Windows is up to date.

Select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

If the issue persists, refer to this document: https://support.hp.com/in-en/document/c02543015 for Troubleshooting Your Wireless Network and Internet Connection.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)