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hayks Student
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Message 1 of 2
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HP tilt pen failed to update

HP spectre x360 / HP Tilt Pen
Microsoft Windows 10 (64-bit)

Hey.

I was updating the firmware of my HP tilt pen when It suddenly showed a message that said "Update failed" Since then, the pen won't connect via bluetooth and will show a solid red color in the LED.

Is there any way to reset it or make it work again?

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HP Support Agent
HP Support Agent
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HP tilt pen failed to update

@hayks

Welcome to the HP Community

 

Try updating the firmware again and check if that helps you.

 

If the issue persists, I would personally suggest you contact our HP Support. 

 

Click here: https://support.hp.com/us-en/contact-hp?openCLC=true

 

Make sure you select the Country and Region.

 

Keep me posted on further assistance. Hope that helps! 

Have a great day ahead!

Raj1788
I am an HP Employee 

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