Having problem connecting through Bluetooth or WiFi

[azzmit]

not able to use any type of wireless connections after installing windows 7 64bit ....... but it worked fine on previous os windows 10 64 bit 

I dont know what's the problem do i have some missing drivers  for windows 7? 

I just checked in device manager then network controller i clicked on it in general tab it was listed "The drivers for this device are not installed. (code 28)

[Paul_Tikkanen · Accepted solution]

Hi:

You have to install the W7 wireless, bluetooth,and ethernet drivers...

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77548.exe

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models and operating systems.

http://ftp.hp.com/pub/softpaq/sp76001-76500/sp76419.exe

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75522.exe

[azzmit]

the moment i installed the wifi drivers a popup came with message "network controller not installed..failed" etc....but ignored it ............... but wifi and bluetooth both are working now.

Thanks for help!

[Paul_Tikkanen]

You're very welcome.