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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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Accepted Solutions
HP Recommended
The specs of your machine is
https://support.hp.com/au-en/document/c03333628
It uses Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 combination adapter (Maryann) part # 655795-001
Please download and install the following drivers for Windows 7 (64bit)
(a) Wifi
https://ftp.hp.com/pub/softpaq/sp54501-55000/sp54972.exe
(b) Bluetooth
https://ftp.hp.com/pub/softpaq/sp55501-56000/sp55714.exe
And for wired connection
https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55083.exe
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
>
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
The specs of your machine is
https://support.hp.com/au-en/document/c03333628
It uses Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 combination adapter (Maryann) part # 655795-001
Please download and install the following drivers for Windows 7 (64bit)
(a) Wifi
https://ftp.hp.com/pub/softpaq/sp54501-55000/sp54972.exe
(b) Bluetooth
https://ftp.hp.com/pub/softpaq/sp55501-56000/sp55714.exe
And for wired connection
https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55083.exe
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
>
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
2
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0
HP Recommended
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