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- High importance: I cannot connect laptop to hotspot

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09-25-2023
03:05 PM
- last edited on
09-25-2023
03:34 PM
by
RodrigoB
For the last two days I have been trying to connect my iPhone hotspot to my laptop that I just bought yesterday and I have this big report to write and I’m freaking out because this message comes up in pink we cannot set up mobile hotspot because your PC doesn’t have an Internet, Wi-Fi or cellular data connection however my Bluetooth is Connected to my iPhone and we still can’t get Internet it says that I have to have a Wi-Fi connection which is ridiculous because it’s a mute point if I have a hotspot please please help me help me
10-01-2023 02:50 PM - edited 10-01-2023 02:51 PM
Hi @Lrosen,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with your laptop.
Kindly refer to the steps on this link and let me know if that fixes the issue.
Also, Update the BIOS for your PC by clicking on the link.
Make sure you keep only the charger plugged in while updating the BIOS for your PC.
Click on the + sign next to BIOS and then download the file.
Open the file and follow the on-screen instructions to complete the update.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee