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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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02-18-2022 02:31 PM
Operating System: Microsoft Windows 11
Hi, my name is Brianna and I have a question about the hotspot that comes on the laptop. I noticed that my laptop came with a mobile hotspot, and when I try to connect my PlayStation to my hotspot, it freezes my whole laptop and then it restarts. So, my question is why is my laptop freezing every time I try to connect it to my hotspot?
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