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‎10-17-2023 10:52 AM

HP Recommended
Product: HP Pavilion - 15-au123cl
Operating System: Microsoft Windows 10 (64-bit)

I just got this laptop from a buddy of mines and he said he factory reset the laptop for me and when he was doing it he was able to connect to wifi. Now fast forward two later im at home booting it up and i can’t connect to my at home wifi . I looked online for a solution and it keep saying try the airplane mode hack didn’t work or even update all my wifi adapter drivers and i connect to my ethernet

cord so i could be connected while the updates went through. I also did all the windows update itself and still no look my wifi isn’t popping up as a option for me. I also try to manually add my wifi it went through and restarted that it’s there but it didn’t automatically connect to it and it still won’t show up as a option for me to click on to connect to.

Category:
1 person had the same question
2 REPLIES 2

‎10-17-2023 10:57 AM

HP Recommended

You need to skip over that Wi-Fi step.  Try the following and let  me know if a problem

https://www.youtube.com/watch?v=WlzqBf5QQtE

 

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‎10-17-2023 11:04 AM

HP Recommended

Unfortunately i made an account already with HP and i connected my Microsoft to the laptop. I’m not at the start page of the laptop sorry for the confusion.  

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