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‎07-20-2020 03:27 PM

HP Recommended
Product: Pavilion 15t-e000

This is an older Pavilion.   I changed my password because I was having trouble with it and now I can't access anything on my computer.   It wants me to use the previous password.   Help would be greatly appreciated.  

1 REPLY 1

‎07-23-2020 05:56 AM

HP Recommended

Hi @CHRYSALIS-1

 

I'd like help with your query-

 

Reset your Microsoft account password

 

If you use a Microsoft email address and password to sign in, you can reset or change the password from any web browser. Go to Microsoft recover your account (in English) to create a new password.

 

Refer to the video for instructions-How To Reset Your Microsoft Account Password for Windows 10

 

in the document Change or Reset the Computer Password (Windows 10)

 

Hope this helps! Keep me posted. 

 

Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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